Privacy Policy

1. Introduction

Where2Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website where2studios.com (the "Site") or use our video production and social media services.

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you contact us or request our services, we may collect:

• Name
• Email address
• Phone number
• Company name
• Project details and messages you send us
• Budget and timeline preferences
• How you heard about us (referral source)

Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address (used for rate limiting and security purposes only)
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Provide project quotes and discuss project requirements
• Deliver our video production and social media services
• Send you confirmation emails and project updates
• Prevent spam and abuse through rate limiting
• Improve our website and services
• Comply with legal obligations

4. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with row-level security policies
• Limited access to personal data (admin-only access controls)
• Server-side validation and sanitization of all inputs
• Rate limiting to prevent abuse
• Regular security audits

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions: Retained for business relationship management and legal compliance
• Rate limiting data: Automatically purged after the rate limit window expires (typically 1 hour)
• Project files and deliverables: Retained according to client agreements

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services (such as email delivery services) to operate our business. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services:

• Cal.com: For scheduling discovery calls
• Instagram: For displaying our social media portfolio
• Vimeo/YouTube: For hosting video content

These third-party services have their own privacy policies. We encourage you to review their policies before providing any personal information.

8. Cookies

Our website uses minimal cookies and local storage for essential functionality only. We do not use tracking cookies or third-party advertising cookies.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain types of processing

To exercise any of these rights, please contact us at contact@where2studios.com

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed and to whom
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell your personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: